Whoosh Care Austral - Waitlist Here

Whoosh Care Austral - Service Information

Whoosh Care

Austral

Whoosh Care provides

Morning care- 630am-school time

After school care- school time to 6:30pm

Whoosh enrolment and fee information

Our afternoon fee is $25.00 and includes afternoon tea, fruit and milk and all activities including special events.

Morning care is $17.00, including breakfast.

For all questions regarding your child’s enrolment and/or fees please contact our admin team at info@whooshcare.com.au.

Whoosh Care processes fees for the week ahead each Monday via Direct Debit using Fat Zebra. All enrolled days are payable including public holidays and student free days that fall within the school term.

Casual days can be booked automatically through the OWNA app up to 2 weeks in advance. Additional casual bookings are subject to availability.

Eligible families can claim the childcare subsidy. Please note that your enrolment with Whoosh needs to be confirmed on MyGov before the subsidy will be applied.

Statements are available on the OWNA app. If you have trouble paying your after-school care fees, please contact admin to discuss options.

Your enrolment will continue into the following school year unless you request to change or end your enrolment.  

We offer new year enrolments from October of each year.

To end your Whoosh Care enrolment please provide 2 school-term weeks written notice to info@whooshcare.com.au

Morning care

Collecting your child

We collect the kindergarten children from their teacher. Children in years 1-6 at the steps in front of the canteen. For pick up, Whoosh is in the last demountable building at the right-hand side of the school.

Whoosh Care uses an electronic roll. We mark your child’s attendance or absence on OWNA.

When you collect your child, you will sign into OWNA using your unique pin code. The pin code can be modified on the OWNA app on your personal device.

Please only use your personal pin code to sign your child out to ensure that we maintain accurate records.

Only authorised persons are permitted to collect your child. We require written permission for another parent or friend to collect your child. Please provide the authorised persons phone number and email so that we can include them on OWNA.

It is important to let our team know if your child is not going to attend Whoosh Care on an enrolled day so that our team can verify their whereabouts promptly. Failure to do so will incur a $15.00 fee. Our team will remain at the school until they can verify your child’s location, so please ensure to let us know to avoid lengthy waits for the attending children.

We close at 630pm each afternoon. Families are required to collect their children prior to 630pm. Our team have travel arrangements, family commitments and study and other work commitments that are scheduled after their shift with Whoosh Care. It is important that families show support to our team by being on time. Failure to collect your child on time will incur a late fee of $20 per 15-minute interval. Multiple late arrivals may result in termination of your enrolment.

Whoosh Care behaviour management agreement

Children enrolled at Whoosh Care agree to follow the Whoosh Care Code of Behaviour. The code is in place to ensure that all children can enjoy their time at Whoosh Care and mirrors the school rules.  

Parents/guardians are expected to show support to and work in partnership with the Whoosh Care educators regarding their child/ren’s behaviour.

If a child breaches our code they are firstly reminded of the rules, if the behaviour continues your child will be asked to sit down and reflect on their behaviour. For continual breaches or a serious breach of the code parents will be informed via our behaviour note form. Repeated breaches may result in Whoosh Care withdrawing your child’s enrolment. Any violence toward a team member or other child will result in a 2 enrolled day suspension from care.

Unacceptable behaviour from a parent/guardian may result in immediate termination of their child’s enrolment. Please remember that Whoosh is our workplace, we have a right to feel safe.

Program information

Whoosh Care provides a play and leisure program with planned activities including craft, cooking, group games, science experiments and we provide spontaneous activities in response to the children’s ideas and requests.

We welcome parents and guardians to share any feedback, ideas and/or skills such as music, art and craft, cooking and sport with the team and children at Whoosh Care.

We collaborate with the children to plan and document their achievements and share their successes with you. Our team shares information with families about each child’s time at Whoosh Care via the OWNA app. You can also read the program at our sign in table.

Please download the OWNA app to view the program, menu, and photos of the children’s participation in the activities.

We will send an email update to the account holder each school term and when there is Whoosh Care news to share.

We love families to join us at Whoosh, you are welcome to spend time with us or to run an activity such as cooking, reading, sewing, painting, or playing a musical instrument.

If you change your email or do not receive our updates, please let us know. You can also follow Whoosh Care on Facebook.

Copies of the Education and Care Regulations and Whoosh Care policies are available on OWNA and on our website in the resource section; the password is WhooshCare2020.

If you have any questions, please feel welcome to talk with Libbi or Jocelyn.